This Privacy Policy governs how ZiplyAI, Inc. and its affiliates such as its subsidiaries, its parent companies, or other controlled entities by them (collectively the "Company", or “Ziply” or "we", "us" or "our") collect, use, maintain and disclose information collected from visitors browsing our Website (as defined below), or users of the Ziply Platform (as defined below) (each, a “User”) in connection with the access to or use of our website (https://www.Ziply.ai, or other related domains, collectively the “Website”), your interactions with it, and the use of Ziply’s platform solutions (the “Platform”) or other services provided by us to our customers (the “Services”).
This policy sets out what personal data we might collect, how we process and protect that data, its purpose, and your related rights. As data protection law and practice are constantly developing, we’ll need to update this policy from time to time, which we’ll do by posting a new policy on the Website that takes effect from the date stated. It is your responsibility to return to the Website from time to time and check for changes.
Scope of this Policy
This privacy policy shall not apply to personal information the Company processes on behalf of our customers. In these cases, Company's processing activities of Personal Information on our Platform, are governed by the data processing addendum, and other written agreements executed between us, as applicable, which govern the access, process, and use of the personal information on behalf of our customers. It is hereby clarified, that the Company is acting as an independent data controller of Users' account information, registration details, or other information reasonably required, as submitted by the User, in order to provide our Users with our Services, including any personal information thereof, and the data processing addendum mentioned above shall not apply to this information.
What Types of Information We Collect
When browsing or otherwise using our Website or Service, we may collect the following information, automatically or otherwise:
Personal Information
The personal information we collect (i.e. information that may allow the identification of the User) includes information voluntarily submitted by the User, including the Users' name and email address, phone number, billing address, social media handles, and other information either by submitting communication forms or contacting us through the Website including creating accounts on our Platform, registrations, log-ins and other usages of our Platform (the “Personal Information”). We also process device information which is considered Personal Information: such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Website.
Non-Personal Information
“Non-Personal Information” is technical information we collect and may include: (i) technical information such as the type of version of your device is operating on, type of browsers, language, wireless internet connectivity, time stamps and visited pages, the operating system, utilized internet service provider and other similar information. We may also collect other general geolocation data, and cookies usage, and other technical information transmitted by the User’s device; (ii) “Behavioral Information”, which may include the user’s click-stream on the Website, user’s engagement with certain components on the Website and information of similar nature; (iii) other metrics used by us or third-party service providers, which do not include Personal Information.
Cookies
When using our Service we assign the User's device with a log file, a cookie (session or persistent), web beacons, or other related technologies, to collect information with respect to the User's activity on our Service.
A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our services quicker and easier. Cookies are also used to help customize your experience.
Cookies may locally store information on your device, and we and/or other third parties authorized by us may access such information to provide you access to our Website and provide our Services.
You can find more information about cookies at http://www.allaboutcookies.org. You may remove our cookie by following the instructions of your device preferences; however, if you choose to disable our cookie, some features of our Service may not operate properly, and your online experience may be limited.
A full list of cookies used by us and how you can manage them can be found in our cookie policy.
How We Use the Information We Collect
We use Personal Information in the normal course of our business, including to provide and improve our Services and meet any binding contractual or legal obligations:
With Whom We Share Information
We do not sell, trade, or rent Users' Personal Information to other parties. Our trusted service providers may have access to Personal or Non-Personal Information only to the extent required to fulfill the purposes outlined above. Such service providers include: storage providers, analytics and monitoring providers, marketing providers and payment processing. We will only provide our service providers the information which is reasonably required to support the purposes above.
We may also disclose Personal Information, or any other information submitted by our Users, if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) to collaborate with law enforcement agencies and/or in case we find it necessary to enforce intellectual property or other legal rights.
Non-Personal Information may be shared with other third parties (including retailers, ad networks, advertising companies, service providers, media, and other interested parties) in any of the above circumstances, as well as to develop or deliver advertising, or to improve our Service or Website, conduct business analysis or other business purposes.
The Company may share the information received in accordance with this privacy policy with its affiliates such as its subsidiaries, its parent companies, or other controlled entities, for the purposes outlined above under the “Legal Basis for Processing” Section.
Retention Policy and User Rights
We respect your privacy rights and therefore you may contact us at contact@Ziply.ai at any time and request:
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our discretion. If you wish to raise a complaint about how we have handled your Personal Information, please contact our DPO at contact@ziply.ai.
If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can complain to the applicable data protection authority.
We will retain your Personal Information for as long as necessary to operate our Websites or provide Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods shall be determined taking into account the type of information that is collected and the purpose for which it is collected for, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
Children Information
We will not knowingly collect Personal Information from children under the age of 16. If we become aware that a user is under the age of 16, we will remove its information from our servers. We reserve the right to request proof of age at any stage so that we can verify that children are not using the Service.
Security
We use industry-standard security tools and measures, as well as internal guidelines and organizational procedures to prevent information misuse and data leakage.You may read more about our security practices in our Security and Customer Data Protection center.
While we strive to use commercially acceptable means and procedures to protect the information, which considerably reduces the risks of data misuse, we cannot guarantee that our systems will be absolutely safe. If you become aware of any security vulnerability or potential data breach, please contact us immediately at contact@ziply.ai, and we will take the appropriate measures to address such incidents, as deemed necessary.
Marketing
We may use your Personal Information, such as your name or email address, ourselves or by using our third-party subcontractors to provide you with promotional materials, concerning our Services, as well as products, services, websites, and applications, including news about product updates, contests, events, and other promotional materials.
If you have given us your consent, we may also send communications for unrelated products or services. In addition, we may elect to share your Personal Information with qualified third-party partners for marketing or other similar purposes but only where you agree to share such information. Such partners will be prohibited from disclosing or using such information except for the limited purposes to which the users have consented to.
Out of respect to your right to privacy, we provide you with such marketing materials with means to decline to receive further marketing offers from us. In addition, at any time, you may request to unsubscribe and discontinue receiving marketing offers by contacting by sending a blank message with the word "remove" to contact@ziply.ai.
Please note that even if you unsubscribe from our mailing list, we may continue to send out periodic e-mails informing you of technical, service, or security issues related to a product or service you requested, confirming you requested a product or service or providing periodic updates or information relating to the product or service you requested.
Merger, Sale or Bankruptcy
In the event that we are acquired by or merged with a third-party entity, or other corporate transaction, re-organization, IPO, liquidation, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign information, including Personal Information, in connection with the foregoing events. In the event of the above, our affiliated companies or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Third-Party Platforms
Users may find advertising or other content on our Service that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Service. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Service, is subject to that website's terms and policies.
To the extent applicable by the nature of the usage, Users of the Ziply Platform are required to comply with privacy policies applicable to third party platforms accessed when using the Platform such as LinkedIn//X (formerly Twitter).
Amendment to the Privacy Policy
The Company has the discretion to update this privacy policy at any time. We encourage periodic review of our Privacy Policy for any changes to stay informed about how we are helping to protect the personal information we collect. The last amendments will be reflected in the "Last Updated" heading. The continued use of the Service following the posting of any amendments will be deemed as acceptance of those amendments.
Contacting Us
If you have any questions or concerns about this Privacy Policy, the practices of our Service, and how we handle your Personal Information, please contact us by email at contact@ziply.ai
